Shipping Policy

Thank you for shopping with Ascension, your source for water bottles featuring unique star sign logos. Below, you'll find all the information you need regarding our shipping policies.

Shipping Destinations

We currently ship within the United States and internationally to select countries. Please note that international shipping rates and times may vary.

Processing Time

Orders are typically processed and shipped within 1-3 business days. However, during peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.

Shipping Rates

Shipping rates are calculated based on the destination, weight, and dimensions of your order. You can view the shipping cost for your specific order during the checkout process.

Shipping Methods

We offer several shipping methods to accommodate your needs, including standard shipping, expedited shipping, and international shipping options. Please select the desired shipping method during checkout.

Shipping Times

Shipping times vary depending on the selected shipping method and your location. Estimated shipping times are provided during checkout for your convenience. Please note that unforeseen circumstances such as weather delays or customs processing may impact delivery times.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can track the status of your order using the provided tracking number.

Shipping Delays

While we make every effort to ensure timely delivery of your order, please understand that delays may occur due to circumstances beyond our control. If you experience any issues with your shipment, please contact our customer support team, and we will do our best to assist you.

Lost or Damaged Shipments

In the rare event that your shipment is lost or damaged in transit, please contact us immediately, and we will work with the shipping carrier to resolve the issue and ensure your satisfaction.